Troubleshooting Guide

Video: Troubleshoot a BRK Alarm

Learn how to troubleshoot low battery, malfunction, and end-of-life conditions on your alarm.

IF THE ALARM...

PROBLEM...

YOU SHOULD...

Soft, descendent 6 tone beep; Yellow blinking light

Pre-warning alert for low battery.

End of Life, Pre-Warning; Install two new AA batteries*.

1 chirp per minute; 1 yellow flash in sync with the horn pattern; followed by 1 yellow flash every 6 seconds. (Low Battery Latch is engaged.)

Low battery warning.

Install two new AA batteries*.

Horn sounds 3 “chirps” per minute; 3 yellow flashes in sync with the horn pattern; followed by 3 yellow flashes every 6 seconds

MALFUNCTION SIGNAL. Device is not working properly, and needs to be replaced.

If unit is under warranty, contact Consumer Support to process a warranty replacement.

CARBON MONOXIDE ALARM ONLY

CO Alarm goes back into Alarm 5 minutes after you silence it.

CO levels indicate a potentially dangerous situation.

IF YOU ARE FEELING SYMPTOMS OF CO POISONING, EVACUATE your home and call 911 or the Fire Department. Refer to “If The CO Alarm Sounds” for details.

CO Alarm sounds frequently even though no high levels of CO are revealed in an investigation.

The CO Alarm may be improperly located. Refer to “Where to Install This Alarm” for details.

Relocate your Alarm. If frequent Alarms continue, have home rechecked for potential CO problems. You may be experiencing an intermittent CO problem.

SMOKE ALARM ONLY

Smoke Alarm sounds when no smoke is visible.

Unwanted Alarm may be caused by non-emergency source like cooking smoke.

Silence Alarm using Test/Silence button; clean the Alarm’s cover with a soft, clean cloth. If frequent unwanted Alarms continue, relocate your Alarm. Alarm may be too close to a kitchen, cooking appliance, or steamy bathroom.

* For a list of acceptable replacement batteries, see "Regular Maintenance."

If you have questions that cannot be answered by reading this manual, call the Consumer Support Team at 1-800-323-9005.